Terms and Conditions

1. Introduction

Welcome to our e‑filing services operated by 2290 Support, LLC and its affiliated websites. These Terms and Conditions govern your use of the services and your relationship with 2290 Support, LLC, the management company and processing center responsible for operating multiple websites that may offer similar IRS Form 2290 e‑filing services.

2. Common Ownership and Operations

2290 Support, LLC operates several tax filing websites that may offer similar services, including IRS Form 2290 e-filing. These sites share common ownership, infrastructure, authentication systems, and customer support. While the branding or user interface may vary, all affiliated websites are managed under the same legal and technical framework. This disclosure is made to promote transparency and prevent confusion about any perceived differences between affiliated platforms.

2a. Unified Account Visibility Across Affiliated Websites

When you sign in using the same email address, you may view your own filings, documents, and account information across affiliated websites operated by 2290 Support, LLC. This cross‑portal access is provided for your convenience and customer support, and constitutes internal use of your tax return information, not disclosure to third parties. If you prefer to keep filings visible only within a specific brand, you may use distinct email addresses for each brand or contact support to request brand segmentation where feasible.

3. Use of the Website and Eligibility

By using this site or any affiliated website, you represent that you are at least 18 years old and have the legal authority to file IRS forms on behalf of yourself or your business. You agree to comply with all applicable laws and regulations and to be bound by these Terms and Conditions.

4. IRS Required Declarations and Disclosures for Form 2290

Perjury Statement / Jurat Declaration

Under penalties of perjury, I declare that I have examined this return, including accompanying schedules and statements, and to the best of my knowledge and belief, it is true, correct, and complete.

I am signing this return using my Self-Select PIN as my signature and authorize our service (as an authorized transmitter) to transmit it electronically to the IRS.

Self-Select PIN Requirements

You will be prompted to enter a 5-digit PIN to electronically sign this return. You will use this as your signature under penalties of perjury.

Note: Your PIN must not be all zeros (00000).

Consent to Disclosure (IRS → DOT, CBP, DMV, AAMVA)

I hereby consent to the IRS disclosing information about my Heavy Highway Vehicle Use Tax (HVUT) return and payment to:

The Department of Transportation (DOT)
U.S. Customs and Border Protection (CBP)
State Departments of Motor Vehicles (DMVs)
The American Association of Motor Vehicle Administrators (AAMVA), as an intermediary

This includes my Vehicle Identification Number (VIN) and confirmation of HVUT payment. I understand that the receiving agencies are not bound by the confidentiality rules applicable to the IRS and may use this information in accordance with their own laws.

IRS Acknowledgment Disclosure

I consent to allow the service to receive from the IRS:

Acknowledgment of receipt or reason for rejection of my return
Reason for any delay in processing
An electronic IRS-stamped Schedule 1, if applicable

Final Acceptance Statement

By clicking Submit and signing with my Self-Select PIN, I declare that I have reviewed and accept all the statements above, and authorize the electronic filing of this return.

5. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.

6. Pricing and Payment

Prices for services are clearly displayed prior to payment. All fees are non-refundable once your return is submitted to the IRS or processed by our system.

7. Limitation of Liability

2290 Support, LLC and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the services, including delays or rejections from the IRS.

8. Service Availability

We do not guarantee uninterrupted or error-free access to our website. Maintenance, updates, and outages may occur.

9. User Conduct

You agree not to misuse the website or use it for any unlawful purpose. This includes attempting to interfere with the system, misrepresenting identity, or submitting fraudulent information.

10. Termination

We reserve the right to suspend or terminate your access to the services at our sole discretion, with or without notice, for conduct that violates these terms or is otherwise harmful to us or others.

11. Contact and Support

For questions about your account or service, please contact our centralized support center at sales@2290support.com.

12. Use and Disclosure Limits (IRC §7216)

We use your tax return information solely to provide filing and support services, obtain IRS acknowledgments, and deliver your IRS‑stamped Schedule 1. We do not use your information for third‑party marketing or advertising. Any use or disclosure beyond preparing, assisting in preparing, or obtaining IRS acknowledgments for your return requires your express consent under IRC §7216. Cross‑brand account visibility described above is an internal use to serve you and does not constitute disclosure to third parties. You may opt in or out of optional communications at any time.

13. Support‑Assisted Processing and Resubmission

You authorize our customer support personnel, acting under your instructions and on your behalf, to take limited administrative actions reasonably necessary to complete, correct, retransmit, or resubmit your filing to the Internal Revenue Service when you request assistance or when a technical or operational issue is detected. Such actions are undertaken as part of return preparation and transmission support and are not a use or disclosure of tax return information beyond those permitted by applicable law, including IRC §7216. We may contact you to obtain additional confirmations where required by law or to clarify filing details.

If a correction results in a material change to your return, we will request that you re‑review the updated information and electronically re‑sign (Self‑Select PIN) before any resubmission to the IRS.

Examples of permitted support‑assisted actions include: (a) retransmitting a return following a transmission failure or temporary service outage; (b) resubmitting a return after addressing schema or business rule rejections, with your confirmation; (c) re‑obtaining acknowledgments or an IRS‑stamped Schedule 1; and (d) reapplying required digital signature elements or metadata to ensure compliance with IRS Modernized e‑File technical specifications. All support‑assisted actions are logged for audit and compliance purposes.

14. Service Availability and System Performance

Our e‑filing platform and related services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties or guarantees of uninterrupted operation, timely processing, or error-free performance. We make no representations regarding the reliability, availability, or suitability of our systems for any particular purpose. Technical maintenance, system updates, third-party service interruptions, or unforeseen circumstances may temporarily limit access to our services.

15. Disclaimer of Warranties and Limitation of Liability

NO WARRANTIES: We disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that our services will meet your specific requirements or that any errors will be corrected.

LIMITATION OF LIABILITY: Under no circumstances shall 2290 Support, LLC, its officers, directors, employees, contractors, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to lost profits, business interruption, data loss, filing delays, IRS processing issues, or system downtime.

Our total liability to you for any claims shall not exceed the amount you paid for the specific service giving rise to the claim. Some jurisdictions do not allow limitation of liability for certain damages, so these limitations may not apply to you to the extent prohibited by applicable law.

16. User Indemnification

You agree to defend, indemnify, and hold harmless 2290 Support, LLC and its officers, directors, employees, contractors, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from: (a) your breach of these terms or violation of applicable laws; (b) your submission of inaccurate, incomplete, or fraudulent information; (c) your unauthorized use of our services; or (d) any third-party claims related to your filing activities or business operations.

17. Intellectual Property Rights

All content, software, designs, logos, trademarks, and proprietary technologies used in our platform are owned by or licensed to 2290 Support, LLC and are protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works from any portion of our platform without express written permission.

You are granted a limited, non-exclusive, non-transferable license to access and use our services solely for authorized tax filing purposes. This license terminates automatically upon violation of these terms or termination of your account.

18. Enhanced Refund Policy

NO REFUNDS AFTER IRS TRANSMISSION: All fees become non-refundable once your tax return has been electronically transmitted to the IRS, regardless of subsequent IRS processing delays, rejections, or corrections required.

Refund requests for non-transmitted returns must be submitted within 30 days of payment and before any transmission occurs. Processing fees and third-party payment processing charges are non-refundable in all circumstances. Returns requiring resubmission due to user error or incomplete information are subject to additional service fees.

19. Service Refusal and Termination Rights

We reserve the right to refuse, suspend, or terminate service to any user at our sole discretion, including but not limited to: suspicious filing patterns, fraudulent information submission, violation of these terms, or activities that may jeopardize system security or regulatory compliance.

Account termination may occur immediately without prior notice. You remain liable for all fees incurred prior to termination. Upon termination, your access to account data and services will cease, subject to applicable record retention requirements.

20. Criminal Liability and False Information Warning

FEDERAL CRIMINAL OFFENSE: Providing false, fraudulent, or materially incomplete information on federal tax forms constitutes a federal crime punishable by substantial fines and imprisonment under 26 U.S.C. § 7206 and related statutes.

By using our service, you acknowledge full responsibility for the accuracy and completeness of all information submitted. We are not responsible for detecting or preventing submission of false information, and you bear exclusive liability for any penalties, interest, or legal consequences resulting from inaccurate filings.

Last updated: 12/21/2025